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Sunday, June 22, 2008

The wisdom of crowds - Wikipedia

emphasis by crabsallover

As online communities spread across the world, Wikipedia's knowledge-sharing can free us from poverty and ignorance

The world is rich with languages and cultures, and because of this some contemporary thinkers doubt the possibility of any genuine collaboration in pursuit of truth. Humans are portrayed as irrational captives to their background and identity, unable to be objective. I do not share this view.

Seven years ago, I founded Wikipedia, the online encyclopedia in which any reasonable person can join us in writing and editing entries on any encyclopedic topic. We are a charitable humanitarian effort to create and distribute a free high-quality encyclopedia to every single person on the planet. Already, we are the biggest, fastest-growing, and most popular general reference work in the world. Wikipedia attracts 683m visitors annually, with more than 10m articles in over 150 languages.

Today, there are around one billion people online. In the next five to 10 years, the next billion people will be joining the great global conversation by coming online to participate in blogs, mailing lists and, of course, Wikipedia itself. If we look beyond the languages of Europe plus Chinese and Japanese, most Wikipedia projects are small but fast growing. Where the German Wikipedia is today, with more than a half million articles, the Hindi and Swahili editions of Wikipedia will be in just a few short years.

If we were to take seriously the ideas of those who view all human activity through a lens of irrationalism and conflict, we would imagine that all of this would be impossible. But my experiences with Wikipedia have given me great optimism – optimism grounded in direct observation of the facts of reality – that

the vast majority of people around the world are comfortable with the idea of working hard to present facts objectively.

From Bangkok to Bogota, people can exchange ideas and share experiences. To the extent that we are thoughtful and reflective, we can learn from the best among us. To the extent that we are committed to reason and the non-initiation of force as fundamental organising principles for a free world, we can come together to create values that would be impossible for people dedicated to eternal class or ethnic conflict.

Some are concerned about the erosion of local culture in the face of a world of hyper-connectivity. But the evidence so far suggests that people everywhere are rational enough for this to take place when it is a good thing, and to not take place when it is a bad thing.

As people become more educated, more in tune with the idea that knowledge is a good thing, they tend to throw out the worst elements of their culture (such as rights violations and ignorant prejudice) and preserve that which has genuine value (such as science and art).

I believe we are already beginning to see the fruits of this change worldwide. China has been widely, and properly, criticised for their extensive censorship of the internet, but it is not the criticism that is causing them to begin to dismantle that censorship. It is rather, I believe and hope, a growing understanding and appreciation for the power of a culture of communication both for prosperity, but also for the valid preservation of what is valuable in local culture.

In an effort to begin to resolve the long-standing Tibetan problem, China has recently committed, in partnership with the Louise T Blouin Foundation, $70m to Tibetan cultural preservation. In my view, this reflects a preliminary but increasing understanding on the part of the Chinese leadership that free expression, particularly of the type fostered by projects such as Wikipedia with a kind focus on a loving effort to share knowledge, will lead to a stronger China.

I hope that they will soon recognise the right of the Chinese-speaking people to assist in explaining China to the world by ending their ban on participation in Wikipedia.

Wikipedia is booming in the languages of the developing world. People are writing in their own languages. This is the opposite of the monolithic culture which would have been the product of a top-down broadcast-oriented media. One important fact about participatory media is that people will participate in their own ways, expressing and preserving the best things that they care about.

I advocate for the value of a universal encyclopedia which is accessible to everyone and which rationally puts forward the basic facts about various arguments and controversies in such a manner that newcomers to an issue can understand what the disagreement is about.

Don't tell me what to think, don't feed me one side of the story; give me actual facts and I will think for myself to decide. And I respect you as a human being enough to return the favour.

Wikipedia tends to be written by people who are significantly more educated than average, by people who are passionate about ideas, about getting it right. This is a good thing. Because thinking is not automatic, the avoidance of bias is not automatic. A ruthless precision in thinking is a great virtue in the project. And you have to bring that kind of precision because, unlike the comfortable writers of a classic top-down encyclopedia, you are likely to be contacted and challenged if you have made a flawed argument or based your conclusion on faulty premises. Such is the virtue of the marketplace of ideas.

On any Wikipedia entry, if you wonder who wrote it and why, you can click on the history tab and see every change made to the article and who made that change. You can visit that person's user page and ask them a question. You can, for the first time, directly engage in the validation of the work before you. Or, just as we are normally too busy to attend jury trials, you can take comfort in the fact that there is a process, a system, a genuine social design behind

the project which seeks to empower and preserve the possibility of improvement when there is an error.

The overall lesson of Wikipedia is one of great humanitarian opportunity and hope. Tyrants and politicians have traditionally divided us and pushed us into war. People have been enslaved and abused in countless horrific ways. Ignorance and poverty, which go hand in hand with totalitarianism and control, continue to be widespread. And yet it turns out that as

we have given a voice to millions of people with a mission to build "the sum of all human knowledge", nearly all of them are able to do so with kindness, compassion, and thoughtfulness.

Genuine collaboration is possible, and comes natural to us. Aristotle defined man as "the rational animal" and he was right. And when we set out in a spirit of genuine inquiry and respect for humanity, we can achieve great things. Each of us, coming to a project like Wikipedia for our own reasons, can help to build something that, I think, shows the promise of the future, our dreams of peace, to be within reach.

Jimmy Wales will be speaking at Technology of Tomorrow 08 on September 30 2008 at the Royal Albert Hall in London.

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